Real-Time
Biometric Processing
for High-Throughput Environments

FaceEx delivers ultra-fast, secure, and fully integrated facial recognition solutions for cruise lines, ports, and government operations. 

FaceEx delivers ultra-fast, secure, and fully integrated facial recognition solutions for cruise lines, ports, and government operations. 

FaceEx delivers ultra-fast, secure, and fully integrated facial recognition solutions for cruise lines and ports.


Trusted by major U.S. ports and cruise operators
About Us

Faster Operations
at Scale with Real-Time Identity Verification

What FaceEx Does
Validated
Operational

FaceEx helps cruise operators to move travelers through open and closed-loop debarkation faster using real-time identity verification, streamlined kiosk workflows, and secure operational integration.

In early validation, FaceEx successfully matched over 4,600 travelers and staff with 97%+ accuracy in under 3 hours, achieving an average processing time of 1.6 seconds per match. 

Today, FaceEx powers real-world biometric operations across cruise lines and ports delivering unmatched performance in speed, accuracy, and security. 

facial recognition technology
1 M+
Passengers processed 
1 %+
Accuracy rate

Built for Speed. Designed for Scale. Engineered for Reality

High Speed Processing

Process passengers in as little as 1–3 seconds, eliminating bottlenecks and enabling high-throughput flow. 

Advanced Visual Accuracy

FaceEx performs reliably in real-world conditions where lighting, movement, camera angles, and image quality can vary.

Unified Platform Integration

Seamlessly integrates with CBP TVS, CBP EPP, Fidelio and Otalio for full operational compatibility.

24/7 Remote Support & Training

24/7 Remote Support & Training

Options

Flexible Deployment Models

Use Cases

Designed for
Real-World Operations

Cruise embarkation and debarkation

Cruise embarkation & debarkation

Accelerate passenger movement with fast biometric verification during boarding and disembarkation.

Port and terminal security

Port & terminal security

Strengthen identity verification and access control across high-traffic terminal environments.

Passenger pre-screening

Passenger pre-screening

Support faster approvals and cleaner checkpoint workflows before passengers reach the main line.

Border entry and exit processing

Border entry & exit processing

Enable secure, high-throughput biometric checks in modern airport and border-control environments.

1 +
Kiosks deployed
1 + U.S ports
Active across

Trusted by

leading cruise

operators  

1 M+
Passengers processed 
Everything You Need to Know

Frequently Asked Questions

What does FaceEx actually do?

FaceEx is a real-time biometric processing platform that replaces manual identity checks with fast, automated facial matching. Built for high-throughput environments such as cruise terminals, ports, and border operations, it helps process individuals quickly, securely, and with minimal friction.

How fast is the identity verification process?

FaceEx processes identity verification in as little as 1–3 seconds per individual, allowing operators to significantly reduce bottlenecks and maintain continuous flow in high-volume environments.

How accurate is the system?

FaceEx has demonstrated 97%+ accuracy in real-world deployments, even in dynamic environments and low-quality imaging conditions. It is built for operational use, where lighting, angles, movement, and image quality are not always ideal.

Where can FaceEx be deployed?

FaceEx is designed for real-world environments, including:

  1. Cruise embarkation and debarkation
  2. Port and terminal security
  3. Passenger pre-screening
  4. Border entry and exit processing

The system is actively deployed across multiple U.S. ports and operational sites.

Does FaceEx integrate with existing systems?

Yes. FaceEx integrates seamlessly with:

  1. CBP TVS (Traveler Verification System)
  2. CBP EPP (Enhanced Passenger Processing)
  3. Fidelio
  4. Otalio

This allows for full compatibility with existing workflows and infrastructure.

What hardware is required?

FaceEx supports multiple hardware configurations, including portable kiosks, handheld devices, and fixed camera stations. The required setup depends on the operating environment, traffic volume, and whether the system is used at a terminal, onboard a vessel, or at a controlled checkpoint.

How long does deployment take?

Deployment timelines vary depending on the environment and scale, but FaceEx is designed for rapid implementation, including setup, integration, and training.

What support is included after deployment?

FaceEx provides:

  1. 24/7 remote support
  2. Optional on-site assistance
  3. Deployment and operational training

This ensures continuous performance and system reliability.

Is the system secure and compliant?

Yes. FaceEx is built with security and compliance in mind, supporting integration with government systems such as CBP TVS and EPP and operating within regulated environments where data protection and identity verification are critical.

Can we test the system before full deployment?

Yes. A live demo environment is available, allowing you to experience FaceEx performance in a controlled setting before full implementation.

Up
We’re here to support your operations and answer your questions!
faceex@survintl.com

Email address

+1 (786) 809 1059

Phone number

Sunrise, FL. USA

5555 N Nob Hill Rd Sunrise, FL 33351

Next-generation facial recognition technology optimizing identity verification in complex, high-volume environments.